I run the office
Clients, rostering, approvals, billing and claims. Start with Your first week, then the guide for each screen.
How can we help?
Step-by-step guides, plain answers and a direct line to support for everyone who uses Cura, from the office to the support worker on the road.
Pick where you work
Section titled “Pick where you work”I am a support worker
See your shifts, record what happened, and complete your onboarding. My shifts and Your onboarding link.
I look after Support at Home
Participants, quarterly budgets, claims to Services Australia and monthly statements. Support at Home guide.
I am the administrator
Team access, roles, required documents, the services catalogue and Xero. Administrator guide.
Most read
Section titled “Most read”Add a shift with the wizardClient, service, worker, time, billing and a compliance check before anything is saved.
Approve the week's shiftsThe gate every delivered shift passes before it becomes pay or a bill.
Lodge an NDIS claimGenerate the claim file, track the lodgement, bring rejections back as exceptions.
Onboard a workerSend the link, verify what comes back, and know when they can be rostered.
Frequently asked questionsShort answers to the questions new teams ask in their first month.
What's newChanges you can see, month by month.